The Elgin Orthodontics Mission
At Elgin Orthodontics, our mission is to make the world a better place, one smile at a time!
But our mission does have a bit more to it than just that.
INTEGRITY
We understand that when you come to our office, you are here for our expertise and are placing your trust in us. We consider this an honor and a privilege. When we need the knowledge or services of another professional – be it our physician, our accountant, our auto mechanic, or our librarian – we are in the same position of trust! We will always communicate with you clearly and honestly, lay out your available options, and then let you decide. We will never pressure you or oversell our services. In short, we will treat you as we would want to be treated.
QUALITY
We are obsessive about quality and believe our results speak for themselves. Dr. Elgin is a perfectionist who trained with the best to be the best. Not content to rest on our laurels, we are committed to the process of continuous improvement. We are always reviewing and refining our methods, looking for new ways to deliver better results, with greater comfort, in less time. We undergo extensive continuing education every year to find and bring back the latest proven methods and technologies.
Even more important than the tools, though, are the people using them. We embrace a team-centered approach and work closely with you and your dentist to provide seamless care that is customized just for you. There is an old saying in the dental profession that “a good dentist needs the three Hs – hands, head, and heart.” You will not find a more caring, knowledgeable, and skilled team of professionals than the smile artists at Elgin Orthodontics. There is no place you can go to receive better orthodontic care.
EMPATHY
Life is hard enough already. We don’t want your time in our office to be just a means to an end – we want it to be the highlight of your day! From the moment you step in the front door, you can expect to be greeted with a warm smile, enjoy our clean and comfortable reception and treatment areas, and be treated to our world class customer service. Any concerns or questions you may have coming in will be quickly and fully addressed, allowing you to relax and enjoy your visit. We promise to always give you our best, each time we see you. We respect your time and strive to see all patients as scheduled, so when your appointment with us is complete, you can leave refreshed and go about your day as planned.
COMMUNITY
When you become our patient, you become part of our extended family. We are the only local, full-time orthodontic provider serving the South Oregon Coast. Dr. Elgin and all members of the team live right here in Coos County with our families. We own homes and pay taxes here. We shop at local businesses. Our children attend school here. Your financial investment in your new smile stays right here in your community – it is also an investment in the region.
We provide direct financial and material support to numerous local causes, events, schools, and charitable organizations. Dr. Elgin is a member of the local chapter of Rotary International as well the Coos Bay / North Bend Chamber of Commerce.
PARTNERSHIP
We form partnerships with other local businesses to provide the supplies and services that keep us running. We are committed to economically and environmentally responsible business practices that will foster sustainable growth and investment in our area.
We believe in bringing attracting and retaining great people on our team by fostering a supportive, fun, family atmosphere. We offer our employees fair wages and benefits that allow them to support themselves and their families. We believe in the South Coast!